Frequently Asked Questions
Everything you need to know about ApeSurvival gear and orders.
What is the typical shipping time for my order?
Orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-7 business days, while international shipping can take 10-21 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. If your gear doesn't fit, ensure the tags are attached and the item is unworn, then contact our support team to initiate a return or exchange.
What materials do you use in your apparel?
ApeSurvival focuses on durability and comfort. Most of our apparel is crafted from high-grade cotton blends, reinforced polyester, and moisture-wicking fabrics designed for both lifestyle and tactical use.
Can I track my package once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a unique tracking link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship our products worldwide. Please note that international orders may be subject to local customs duties and taxes which are the responsibility of the customer.